Shipping policy

[DELIVERY TIME]

• Delivery time for regular products: 4 to 6 business days after order receipt.
  
• Once your order is on its way, you will receive a separate shipping confirmation via email.
• Worldwide shipping available.

[SHIPPING COSTS]

Free shipping on all orders over 250 order value.

[GERMANY & AUSTRIA]

• DHL: €5.90
• UPS: €7.90

[SWITZERLAND]

• Swiss Post: CHF 14.90
• You will not need to pay anything upon receipt; the goods are delivered duty-free.

[UNITED KINGDOM]

• EVRI: GBP 14.90
• You will not need to pay anything upon receipt; the goods are delivered duty-free.

[OTHER EU COUNTRIES]

• FedEx: €9.90 to €14.90
• For all deliveries within the EU, taxes and duties are included in the product price.

[OTHER COUNTRIES OUTSIDE THE EU]

• FedEx: €24.90
• For all deliveries outside Europe, import duties and additional fees may apply. These are calculated based on the local regulations of the destination country and must be borne by the customer. Please contact your customs office for more information.

RETURNS

Items can be returned within 14 days of receipt. The cost per return is EUR 5.90, which will be deducted from the refund. This is a handling fee for processing the return.

For returns from Germany, Austria or Netherlands please use our returns portal.

If you would like to return an order from outside Germany, Austria or the Netherlands, please send the items to the following address:

ESKI DESIGN STUDIOS
c/o private Land
Römerstr.32
70180 Stuttgart

[private Land] does not cover return shipping costs for orders outside of Germany, Austria or the Netherlands.